TERMS & CONDITIONS
1. These Terms & Conditions
a. Summer Events Ltd (“we”) are the promoters and organisers of the Jubilation Festival
b. The following terms and conditions are in place to ensure the safety and security of everyone
c. By purchasing a ticket or accepting a guest ticket for the event from any outlet and entering
the event as a ticket holder or guest you are agreeing to these Terms & Conditions.
d. We reserve the right to vary these Terms and Conditions from time to time. Any updates will
be published on the Jubilation website and at the entrances to the event.
2. Age Policy
a. Jubilation is an all ages event.
b. Proof of age in the form of recognised photographic ID may be required on entry and in order
to purchase alcohol. A challenge 25 policy will be in operation at the bars.
c. Children of all ages are permitted. All children and young persons up to and including the age of 17 must be accompanied by an adult over the age of 26. This MUST be the parent, legal guardian or nominated guardian of the young person. An adult over the age of 26 can accompany a maximum of 4 young persons.
Babies and children under 10 must be entered with a free ticket.
3. Ticket Purchase
a. Only tickets bought from authorised agents will be valid for entry – you can find a list of
authorised agents on the Jubilation website.
b. Tickets are non exchangeable, refundable or transferable. Re-sale or attempted re-sale is not
allowed. Where there has been a breach of this condition (or breach of any other terms and
conditions), we reserve the right to cancel the tickets and refuse entry to the event without
refund or compensation.
c. Eight tickets maximum per transaction
d. Tickets, wristbands or other forms of accreditation to the event remain the property of the
event for security purposes, and may be recalled at any time.
e. Ticket holder names must be provided at point of purchase. No name changes will be made
f. Tickets may not be used as part of a promotion, competition, advertising, or be given away as
part of a product or service package or for commercial gain.
g. We are not liable for any tickets that have been lost or stolen.
h. Those collecting tickets by box office collection should bring the card with which they have
made their booking and their confirmation code, personal ID is also advisable. Where the
person collecting is not the card holder a signed letter of authorization from the card holder is
required along with the confirmation code of the booking and personal ID for those collecting.
This signed letter of authorization should describe the individual who will be collecting the tickets
and should contain the last 4 digits of the card used to make the booking.
i. Where multiple tickets have been bought in one transaction, all members of the party must
arrive at the same time.
4. Entrance Policy
a. There is no re-admittance to the event – please make sure that you have everything you
need to enjoy your day.
b. The organisers reserve the right of refusal of admission, whereupon the ticket will be
c. All ticket holders and guests must consent to a security search of persons, clothing, bags and
any other items deemed necessary, as a condition of entry. Prohibited items (including those
outlined in these terms & conditions as well as on the Jubilation website) will be
confiscated and disposed of. No facilities exist to store prohibited items at the event entrance.
d. The organisers retain the right to conduct further searches during the event should they have
a reasonable suspicion that any of these conditions have been breached.
e. Various items are prohibited at Jubilation to keep the event safe and to allow us to
comply with the licensing objectives. A full list of prohibited items is available at the Jubilation website – however we draw your attention to the following categories:
i. Food and Drink – You may not bring any food or drink (including alcohol) to the event with
the exception of sealed bottles of water up to 1 litre in size. There is a full range of licensed bars
and food outlets inside the event, and free drinking water points throughout the site.
ii. Drugs / Controlled Substances – The law of the land applies to Jubilation as much as
anywhere else – do not bring drugs to Brockwell Park as they will almost certainly be found as you enter the event, you will be ejected and passed to the police
iii. ‘Legal’ Highs / Nitrous Oxide etc– these categories of so-called ‘legal’ highs are specifically
prohibited at Jubilation, as we recognise that they have the potential to be just as harmful
as other controlled substances. This applies equally to any substance that can’t be identified by
our security team.
iv. Weapons – weapons, or anything that could be considered a weapon, is prohibited at the
v. Animals – only registered assistance dogs are permitted at the event – please contact our
access team to discuss your requirements before the event.
vi. Bicycles – Jubilation encourages you to cycle to the event and we provide a bike park
outside the perimeter near Grove Road. No bikes, or other forms of transport, are permitted in
the event site. Please only use designated bike parking facilities.
vii. Valuable items – Jubilation is a busy event and it’s easy to misplace items while you’re
having fun. We do not take any responsibility for items lost at the event and recommend that
you avoid bringing valuable items to the event where possible. If you do lose something, visit
our welfare tent on the day, or contact us through the website after the event.
viii. Dangerous items – the following are considered dangerous and are not permitted. Glass in
any form, cans or metal containers, spray cans, gas canisters or compressed gas in any
container, fireworks, flares, smoke canisters, Chinese lanterns, camping stoves or cooking
apparatus, explosives, firearms, knives or blades, replica weapons of any sort, large golf
umbrellas, stools / camping sticks / chairs or other furniture, gazebos or parasols, sports
equipment, flags and banners, megaphones, amplification equipment, klaxons, airhorns, large
bags, hi-visibility tabards or similar.
ix. Other prohibited items – please refer to our website or to signs at the event entrance for
details of other items that are prohibited to keep the event safe and crime free.
x. We reserve the right to prohibit any other item if in the reasonable opinion of the organisers
it could constitute a risk to safety or security.
f. If you are refused entry to the event, or have been previously ejected, you may not attempt to
purchase another ticket or to otherwise gain entry.
5. Safety and Security
a. Any behaviour which puts your safety, or that of other attendees or event staff at risk will lead
to ejection from the event.
b. Specifically, we will not permit moshing, crowd surfing or climbing on event structures or
existing park landscape.
c. We will also not tolerate anti social or abusive behaviour to any one at the event.
d. There is no refund in the case of an ejection from the event.
6. Filming, & Photography
a. By buying a ticket for Jubilation the customer consents to photography / filming /
recording by Jubilation, our partners, or those authorised to so by us, and for any such
recording to be used in any media, throughout the world, for all time.
b. There will be CCTV present at the event. Further details of the purpose of the scheme and
how it is controlled will be shown at the entrances.
c. There is no unauthorised filming, photography or recording permitted at the event. Please do
not bring professional equipment to the event as it will be refused entry.
7. Trading & Commercial Activity
a. Only those specifically authorised by Jubilation to undertake trading or commercial
activity at the event may do so.
b. It is prohibited to undertake marketing activity (such as flyering, postering or any other form of
advertising in any media) at the event, or anywhere in Brockwell Park.
8. General Information
a. Artists listed not in order of appearance
b. The billed music and attractions line-up and times may be subject to change at any time
c. Strobe lighting, lasers and smoke/ haze effects and other special effects may be used in
d. Please consider that exposure to loud music can damage hearing.
e. Smoking is not permitted in enclosed spaces at the event.
f. Jubilation is an outdoor event. Please bring suitable clothing and footwear. No refunds
will be given due to inclement weather.
g. Jubilation will not accept responsibility for any damage or loss of personal items at the
event. Please report any losses at the Welfare tent on site.