Privacy Policy

PRIVACY POLICY

Last Updated 21.11.2018

Our privacy commitments:

This Privacy Notice sets out the basis on which we will process the personally identifying

information (‘Personal Data’) that we collect and receive from and about users of our websites

relating to Summer Events Ltd (“the Sites”) and customers who purchase tickets for our events,

attend our events or subscribe to our newsletters.

We will only collect, keep, use and share Personal Data for legitimate business purposes that

we explain here below, or if we’re legally required to do so.

We will be as clear and open as we can with you on what Personal Data we collect and how it

will be processed.

For as long as we maintain records of your Personal Data, we will keep it up to date and protect

it with appropriate safety measures.

CUSTOMERS

Data Collection:

We collect the following Personal data from or about you as a Summer Events Ltd customer:

Personal Data Collected Directly from you through the booking process: your name, phone

number, postal address, email address, gender and age. Our legal basis for the collection and

processing of this data is the provision to you of the services purchased by you.

Personal Data Collected Automatically from the use by you of the Sites. The data transmitted

from your browser includes your IP address, the date and time of the visit the pages accessed,

the access status/HTTP status code, your browser, your operating system and interface, as well

as the language and version of the browser software. The legal basis for collecting and

processing this personal data is to be able to operate the Sites and provide you with access to

the pages you wish to access.

Personal Data received Indirectly through our suppliers which enables us to create and store a

record of your purchase history. The legal basis for collecting and processing this personal data

is our legitimate interests in knowing more about our customers.

Data Uses:

We use your Personal Data:

For the administration of your purchases and our events and to contact you about your

purchase (for example with details on your tickets and your attendance).

To contact you with marketing messages which you have requested or agreed to receive from

us (for example via a branded newsletter);

To analyse the purchase history of our customers and the way our customers use the Sites.

Cookies:

  We use cookies (small text files which are transferred to your browser by the Sites to identify

data traffic patterns, personalise contents and support security). The cookies we use are

described in more detail in our cookie statement. They do not provide any information which

might disclose the identity of a specific person but they may potentially identify your computer,

your browser and your internet settings. You may change the storing of cookies in your browser

settings at any time by selecting the function “accept no cookies”. However, disabling essential

cookies may result in you no longer be able to use the entire functionality of the Sites.

Google Analytics:

Google Analytics, a web analytics service provided by Google, Inc. (“Google”) also places

cookies on your computer, to enable Google to provide us with activity reports relating to the

Sites. Google uses this data only to provide us with information on how users use the Sites and

does not associate your IP address with any other data held by Google. The information

generated by Google cookies about your use of the platform (including your IP address) will be

transmitted to and stored by Google on servers in the United States. You may refuse these

cookies by selecting the appropriate settings on your browser or by downloading and installing

the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB.

Data Sharing:

Social Media:

Summer Events Ltd will not sell your information. We will not share your information with any third

party except as stated in this Privacy Notice or as required to operate the Sites, provide our

services to you and administer your account.

  We will share your Personal Data with social media sites to enable them to provide marketing

messages that you have agreed to receive from them. The social media sites we share your

Personal Data with as at the date of this Privacy Notice and their respective privacy statements

are:

1. Facebook. https://www.facebook.com/privacy/explanation

2. Instagram. https://help.instagram.com/155833707900388

3. Twitter. https://twitter.com/en/privacy

SHOW GUESTS

Data Collection:

We collect the following data from you as a Summer Events Ltd show guest:

Data Collected Indirectly: your attendance history.

Data Uses:

   Data Collected Directly: your name, email address, postal address, gender in the ticket buying

process.

   We use your Personal Data:

To contact you about your attendance (for example with essential show information);

To contact you with future event marketing messages (for example with branded newsletters or

an advertisement on Facebook);

To find out more about our guests and their preferences (for example by analysing your

attendance history).

Data Sharing:

SOCIAL MEDIA FOLLOWERS Data Collection:

Data Uses:

Summer Events Ltd will not sell your information. We will not share your information with any third

party except as stated in this Privacy Notice or as required to operate the Sites, provide our

services to you and administer your account.

   We receive the following Personal Data about you if you follow one of our social media

accounts: Your account name, gender, general interests, location, age. Our legal basis for

processing this data is our legitimate interest in providing social media and marketing content

that is of interest to our followers on social media.

  We use this Personal Data:

To provide bespoke social media content (for example by analysing your general interests);

To create targeted advertising across all our social media channels (for example by analysing

responses to posts and existing advertisements);

To find out more about our digital community (for example by analysing the age ranges of our

followers).

Data Sharing:

WEBSITE VISITORS Data Collection:

Summer Events Ltd will not sell your information. We will not share your information with any third

party except as stated in this Privacy Notice or as required to operate the Sites, provide our

services to you and administer your account.

   We collect the following Personal Data about you if you visit one of our Sites: site referrals,

browsing pattern, browser type, location, general interests, gender, age. The data transmitted

from your browser includes your IP address, the date and time of the visit the pages accessed,

the access status/ HTTP status code, your browser, your operating system and interface, as

well as the language and version of the browser software. The legal basis for collecting and

processing this personal data is our legitimate interest in operating the Sites, providing you with

access to the pages you wish to access, understanding the interests of our potential customers

and providing you with relevant information about our services.

Data Uses:

We use this Personal Data:

To provide you with bespoke website content (for example by analysing our site visitors’ age

ranges);

To gain insight into your behaviour and preferences (for example by analysing the website

pages you visit);

To create bespoke marketing messages (for example by analysing the click-throughs on our

Sites)

To re-target our website visitors with relevant marketing messages (for example by using

cookies hosted on our Sites);

To collect site statistics.

For more information please see our Cookie Statement.

Data Sharing:

DATA PROCESSORS

  East Creative will not sell your information. We will not share your information with any third

party except as stated in this Privacy Notice or as required to operate the Sites, provide our

services to you and administer your account or otherwise as required or permitted by law.

We use third party processors to collect, export, process and store Personal Data on our behalf.

The processors we use currently are the following:

Ticket Seller: Kaboodle, https://www.kaboodle.co.uk/. Located in Europe.

Ticket Seller: Ticketmaster  https://ticketmaster.com. Located in Europe.

CRM Tool: Mailchimp,. https://kb.mailchimp.com/accounts/management/about-mailchimp-the-

eu-swiss-privacy-shield-and-the-gdpr

Cloud Storage:

Google Drive, https://cloud.google.com/security/compliance/eu-data-protection/

Microsoft Exchange,https://privacy.microsoft.com/en-GB/privacystatement

Dropbox,. https://www.dropbox.com/help/security/data-transfers-europe-us

Social Media Platform: Facebook, some data centres located in the U.S. Privacy Shield

Certified. https://www.facebook.com/privacy/explanation

https://www.surveymonkey.com/mp/policy/privacy-policy/

Web Management Tools

Google Analytics, located in the U.S. Privacy Shield Certified.

https://www.google.com/policies/privacy/

Data Security:

We maintain technical and physical safeguards that are designed to protect the security and

integrity of your Personal Data, and to guard it against accidental or unauthorised access, use,

alteration or disclosure to unauthorised third parties. These measures include device encryption,

firewalls and virus checking procedures.

Where we keep Personal Data files on local devices these devices are protected and accessible

only to authorised East Creative employees.

We regularly review our security systems to ensure that your Personal Data remains safe and

secure.

Duration of Storage:

We will maintain records of your Personal Data for as long as you remain:

A registered subscriber to our mailing list;

A registered user of any of our Sites;

Have completed a purchase with Secret Group

For as long as is necessary to provide our services to you.

You can update your subscription preferences or unsubscribe from our marketing

communications at an time by following the link in the footer of the last email you received from

one of our brands (“Update your subscription preferences” or “Unsubscribe”) or by sending your

request with detailed instructions for our Customer Services team.

You have the right to update and correct the personal information on your account. You also

have the right to request from us all personal information that we hold that relates to you, to

request restriction of the processing of that data and to request that we delete that data. Where

allowed by applicable law there may be an administrative charge for supply of copies of data

and we may also require you to provide us with appropriate identification before we comply with

this request. You also have the right to object to our continued processing of your personal data.

You may also have the right to data portability. If you have a complaint about the way in which

we use your personal information you have the right to complain to the Information

Commissioner www.ico.gov.uk.

You can contact us with questions about the personal information we hold about you using the

contact information provided in the contact us section of this privacy notice.

Changes to our Privacy Notice:

Contacting us:

We will update this Privacy Notice from time to time to reflect changes in our business. All such

changes will be posted to the Sites and if we consider it to be appropriate we will notify

subscribers of any material changes by e-mail.

Summer Events Ltd is the Data Controller in respect of any Personal Data that you submit to

us or that we collect from or about you. We are a limited company registered in England and

Wales (registered no. 09249186) with registered offices at East Creative Limited, Oxford House,

Derbyshire Street, England, E2 6HG.

If you would like to know what information we hold about you or if you have any other queries or

complaints in relation to this Privacy Notice, or our Sites, our contact details are as follows:

Summer Events Ltd 55 Kentish Town Rd, NW1 8NX

info@jubilationfestival.com