FAQs

Jubilation doors open at midday and the music finishes at 10.45pm. Last entry is 8pm

Jubilations Is a cashless event so please bring your credit or debit card to buy drinks and food.

Your e-tickets will be emailed 7-10 days before the festival.

Our production team have now permitted that personal folded seats can be brought by older customers or those with mobility issues. The seats cannot be positioned in front of the main stages where it gets busy, security may ask you to move to a safer place. There are also plenty of seats being laid out by the viewing platform.
You may also bring a folded picnic blanket (you may again  be asked to move it  to a safer place if certain areas get very busy).

Young children and older adults won’t need to bring I.D. It is for ‘challenge 25’ relating to buying alcohol at the bars.

Lost Property is handled at the Welfare Tent, located next to Bar 2. Please head there and speak to our Lost Property Manager if you have lost or found an item. In addition to this, please either contact us via email lostproperty@brockwell-live.com or scan the barcode below. We will help as best we can!

Yes they can. If you have bought one of our 6 tickets for the price of 5 group offers you can send the different ticket bar codes on to each member of your group and arrive at different times.

At the end of the event, think of our neighbours around the park and leave quietly.

There are two exit’s out of the event, one to Brixton Station and one for Herne Hill Station.

All park gates will be secured with the exception of Brixton Water Lane gate and Herne Hill gates.

Please follow signage and instructions of security who are there to help you.

The £30+bf early arrival ticket means you can arrive any time from midday until 2.30pm. You will need to be in the queue by 2.30pm at the latest. If you are late you will be charged a further £15 at the gate in line with what the general admission ticket holders have paid.

No, there’s no re-entry.

The organisers are working closely with the Met Police to make Jubilation a safe and enjoyable experience for everyone. Our aim is for a crime and drugs-free event: you should expect to be searched as you enter the site.

If found with drugs you will be ejected and may be passed to the police.

New laws around so-called ‘legal-highs’ are now in force and if you are found with Nitrous Oxide or other psychoactive substances you can expect to be passed to the police, as well as being refused access to the event. See www.talktofrank.com for more info.

THE VIP HAS NOW SOLD OUT.

The VIP:

Speedy festival entrance
Premium toilets
Lots of places to sit!
Lots of places to dance! DJs playing soul, funk, pop and reggae.
Use of our exclusive Moet Champagne Bar
Bespoke Food & Cocktail services
All are located next to the main stage area.

VIP Add Ons are only valid with a general admission ticket.

Our production team have now permitted the use of buggies/push chairs on the festival site but only in certain areas. They cannot be used in front of the main stages where it gets busy so security may ask you to move to a safer space to the rear of the crowd. We have also set up a buggy park with a cloakroom style system. The tickets are £5 per buggy which can be purchased HERE.  you drop off your buggy at the covered buggy park with one our staff in exchange for a numbered ticket. You will then be able to collect your buggy when you are ready to leave the site.
Please note folded Picnic blankets are also permitted (though again please do not lay them out in front of the main stage where it will get busy as you will be asked to move to a safer spot).

To make your entry to the site as quick as possible we recommend that you do not bring a bag. However small bags smaller than an A4 piece of paper are permitted if required. Any bags larger than A4 size are prohibited, there are no cloakroom facilities on site. You can leave your bags at one of Stasher’s hundreds of left luggage locations (within walking distance of festival), for more details visit www.stasher.com.

Discretion will be taken by security on the gates for groups with young children (nappy / changing bags).

There are no lockers on site, please try to avoid bringing large bags (anything over A4 size) or any other item which may need storing whenever possible. You can leave your bags at one of Stasher’s hundreds of left luggage locations (within walking distance of festival), for more details visit www.stasher.com

No pets are allowed on site. Assistance dogs will be permitted.

If you are collecting tickets or have any ticketing queries please visit our on-site box office which will be open from 12:00-8:15pm on Thursday 2 June 2022.

Lost Property is handled at the Welfare Tent, located next to Bar 2. Please head there and speak to our Lost Property Manager if you have lost or found an item. They can also be contacted via email, lostproperty@brockwell-live.com.

There are a variety of food traders at the festival with a wide variety of bars.

Toilets are located through out the site and clearly signed.

There is a Welfare and First Aid provision on site, services are open during event hours and all visits are logged and recorded.

There are free drinking water points available throughout the event. We encourage you to bring your own re-useable water bottle to refill at these points.

This is a full standing show and personal chairs and stools are not permitted, however we do offer some seating around food concession areas within the site so you can enjoy your meal. This is an outdoor event on a greenfield site, so please be aware that ground conditions may be variable. We recommend customers prepare for all weathers.

In an effort to reduce the use of plastic on site the event will be implementing a ban on all single use plastic bottles sold on site. A cup deposit scheme will operate at the bars in order to increase our recycling. For more information please visit our bars.

There will be no ATMs available on site. These are cashless events and only Card Payments will be accepted.

Our Welfare Tent will be able to help you with an area for nappy changing or breast feeding if required. Please visit our Welfare Area and ask Welfare Staff for assistance.

Set times for Jubilation will be available nearer the time of the event. Please check our social networks for updates.

You may not bring any food or drink (including alcohol) to the event with the exception of sealed bottles of water up to 500ml in size. Water points are available on site. Empty re-useable water bottles are permitted.

You may not bring any liquids into the event other than sealed bottles of water up to 500ml in size or tubes of suncream up to 50ml.

Only registered assistance dogs are permitted at the event.

Unauthorised professional photography or filming equipment is prohibited.

Any bags larger than A4 size are prohibited and there are no cloakroom facilities at the event. You can leave your bags at one of Stasher’s hundreds of left luggage locations (within walking distance of festival), for more details visit www.stasher.com. Discretion will be taken by security on the gates for groups with young children (nappy / changing bags).

The event organisers are committed to minimising the impact of the event on the park environment, containers of glitter will be confiscated on arrival.

The following are considered dangerous and are not permitted, our security team reserve the right to prohibit:

Drones

Glass in any form (including perfume bottles)

Cans or metal containers

Spray cans, Gas canisters or compressed gas in any container

Fireworks, flares, smoke canisters, Chinese lanterns

Camping stoves or cooking apparatus, explosives

Hand held communication devices such as radios, radio jammers / scanners

Firearms, knives or blades, replica weapons of any sort

Large golf umbrellas

Balloons

Stools / camping sticks / chairs or other furniture – there is seating available around the site if you need to rest your legs

Gazebos or parasols

Sports equipment

Flags and banners

Megaphones, amplification equipment

Klaxons, airhorns or other similar items capable of making loud noise

Laser pens

Scooters, skateboards, bicycles, trolleys

Any other item which security may deem hazardous.